Artifact: Problem Management Procedures

This artifact details procedures that must be followed by Capgemini to manage the Problem Management process in line with Capgemini standards, and is tailored to accommodate Client specifics.

Work Product Kinds: Artifacts

Relationships

Roles	Responsible:	Modified By: Problem Manager
Tasks	Input To:	Output From: Review And Tailor Problem Management Procedures

Illustrations

Templates	Problem Management Procedures